First-Hand Experience Injection
Adding the details only someone who has actually used the product or done the work can supply: what failed, what surprised you, what the staff never tell you.
Analogy Mental model
A generic review says the broth is rich and the beef is tender. A real diner says not to sit by the door because of the draft, to order the crispy tripe rather than the fresh, and that asking the server a particular question gets you a free dessert.
In practice What you actually do
Require two or three first-person tested passages per article, each anchored to a specific observation with a number or a condition attached: what happened during a particular test, on which browser, at which size, and what you changed as a result.
Where people get burned Pitfalls
These passages are simultaneously the best defence against quality updates and the material other systems quote most readily, because they are the only part of the page that could not have been written without doing the work.
This entry was written in English from the Chinese original, not machine-translated. Read the Chinese version →