LLM Sentiment and Hallucination Audit
Checking, line by line, what the models say about your pricing, limits, security, company history, and drawbacks.
Analogy Mental model
Reading your own credit report to see whether somebody has opened an account in your name, or whether a settled loan is still marked as defaulted.
In practice What you actually do
Run a fixed set of uncomfortable questions every month: whether the product is safe, why people cancel, what the hidden costs are, whether a named feature is supported. When an answer is wrong, publish the correction as its own page with a question-shaped heading, and update the review profiles and help centre the same week.
Where people get burned Pitfalls
Complaining to the provider does not work. The correction happens by publishing a dense, explicit, well-ranked statement that contradicts the outdated claim at every point the retrieval layer looks.
This entry was written in English from the Chinese original, not machine-translated. Read the Chinese version →